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How can we help?
Questions, feedback, a tool you'd like us to build: we read every message. We reply within 2 working days.
Before you write
Quick answers
What do I get on the Free plan?
Tools that run on your device are unlimited on every plan, even without an account. A free account (Free) adds 15 server tasks a day (heavy conversions such as pdf to word, and more) and 20 AI credits a day. No card needed.
Do you use my files to train AI?
Your files, chats and results are never used to train or improve AI models. Tools marked "in your browser" process your files on your own device, so they are never uploaded to us.
Can I get a refund?
You can ask for a refund within 14 days of paying. Plans don't renew automatically: each payment covers one period, and we remind you before it ends.
I forgot my password. What now?
You can sign in with your password, a 6-digit code sent by email, or Google (when it's switched on). Forgot your password? Use "Forgot password" and we'll email you a link.